Terms of service

OVERVIEW

This website is owned and operated by Ven Hair. Throughout the site, the terms “we”, “us”, and “our” refer to Ven Hair. We provide this website, along with all information, tools, and services available on it, to you—the user—on the condition that you accept all terms, conditions, policies, and notices stated here.

By using our site and/or purchasing from us, you take part in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, policies, or links referenced here. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our site. By accessing or using any portion of it, you agree to these Terms. If you do not agree with them, you may not use the site or our Services. If these Terms of Service are seen as an offer, acceptance is strictly limited to these Terms.

Any new features or tools added to our store will also fall under these Terms. You can always find the most recent version here. We reserve the right to update or revise these Terms at any time by posting changes to the site. It’s your responsibility to check this page for updates. Continued use of the website means you accept those changes.

Our store is powered by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

3. Dispute Resolution and Class Action Waiver

a. Arbitration Agreement
Any dispute, claim, or controversy connected to your use of our Services or products will be resolved exclusively through final and binding arbitration, not in court. You may opt out of arbitration within 30 days of your first purchase by contacting us in writing.

b. Class Action Waiver
All legal actions or arbitration must be conducted individually. You waive any right to participate in class actions, class arbitrations, or collective lawsuits.

c. Governing Law and Jurisdiction
These Terms are governed by the laws of [insert jurisdiction]. Legal actions not subject to arbitration must be filed in courts located in [insert city/country].

4. Modifications

We may revise these Terms at any time. Continued use of our Services after updates means you accept the revised version.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state/province of residence, or that you are such an adult and have authorized minors in your care to use the site.
You may not use our products or Services for illegal purposes, nor may you violate laws in your jurisdiction (including copyright laws).
You must not introduce worms, viruses, or harmful code.
Any violation of these Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We may refuse Service to anyone at any time.
You understand that content (excluding credit card info) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card details are always encrypted during transfer.
You may not reproduce, sell, resell, or exploit any part of the Service without our written permission.
Headings are for convenience only and do not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS

We are not responsible for information on this site being inaccurate, incomplete, or outdated. Material here is for general reference only. You should verify information from primary or more accurate sources. Use of this material is at your own risk.
Historical information may appear on this site and should not be assumed current. We may update site content at any time but are not obligated to. Monitoring changes is your responsibility.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices are subject to change without notice.
We may modify or discontinue the Service (or any part of it) without notice.
We are not liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Some products/services may only be available online. These may be limited in quantity and subject to our Refund Policy (/policies/refund-policy).
We try to display colors and images as accurately as possible, but cannot guarantee monitor accuracy.
We may restrict sales by person, region, or jurisdiction, and may limit product quantities. Descriptions and pricing may change anytime without notice.
We do not guarantee that products, Services, or information purchased will meet your expectations or that Service errors will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion. This may include limits per person, household, or order. Changes/cancellations may be communicated via the contact details provided at checkout.
You must provide accurate, up-to-date account and payment information. Update your details promptly so we can complete transactions and contact you if needed.
See our Refund Policy (/policies/refund-policy) for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as-is” basis, without warranties.
You assume all risk in using such tools.
Future new features or Services offered through the site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may appear on our site. We are not responsible for their content, accuracy, or policies.
We are not liable for damages related to purchases or use of third-party goods/services. Please review their policies before engaging with them.

SECTION 9 – USER COMMENTS & SUBMISSIONS

If you send us creative ideas, feedback, or other submissions (with or without request), you grant us the unrestricted right to use, edit, publish, and distribute them.
We are not obligated to (1) keep comments confidential, (2) compensate you, or (3) respond.
We may, but are not required to, monitor or remove unlawful or objectionable content.
You are responsible for ensuring submissions don’t violate rights or laws, and that they don’t contain harmful material. You cannot impersonate others. We are not liable for comments made by you or third parties.

SECTION 10 – PERSONAL INFORMATION

Personal data submitted via the store is handled under our Privacy Policy (/policies/privacy-policy).

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, errors may appear in product descriptions, pricing, promotions, shipping details, etc. We may correct, update, or cancel orders if such errors are found.
We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You may not use this site or its content for unlawful, fraudulent, harmful, abusive, discriminatory, obscene, or disruptive activities. Violations may lead to termination of Services.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that Services will be uninterrupted, secure, or error-free.
We make no warranties about accuracy or reliability of results.
You agree to use the Service at your own risk. All Services and products are provided “as is” and “as available.”
Ven Hair and its affiliates shall not be liable for any damages—direct, indirect, incidental, punitive, or consequential—arising from your use of our Services or products. Some jurisdictions may not allow certain exclusions; in such cases, our liability is limited to the maximum permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Ven Hair, its affiliates, employees, and partners from any claims, damages, or expenses resulting from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unenforceable, the rest remains valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us. You may end them at any time by ceasing use of our Services.
We may terminate or suspend your access without notice if we believe you’ve violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, form the complete agreement between you and us, replacing prior agreements.

SECTION 18 – GOVERNING LAW

These Terms and any agreements related to our Services are governed by the laws of the United States.

SECTION 19 – DISPUTE RESOLUTION; ARBITRATION, CLASS ACTION WAIVER

Please review this section, as it affects your rights.

You agree that any dispute, claim, or disagreement related to these Terms or your use of the Services will first be addressed through informal resolution efforts. You must contact us and allow at least thirty (30) days for resolution attempts.

If the dispute is not resolved, it will be resolved exclusively through final and binding arbitration rather than in court, except for matters eligible for small claims court. Arbitration will be conducted by a neutral arbitrator under recognized rules and may be held remotely or at a mutually agreed location. Any decision may be enforced in a court of competent jurisdiction.

If a customer disputes a payment and a chargeback is initiated, we reserve the right to charge a $45 administration fee per disputed transaction or item charged back to cover the time, costs, and resources incurred in handling, reviewing, and responding to the chargeback. This fee includes any bank or payment processor fees associated with the chargeback process. The administration fee will be charged to the original payment method or invoiced separately if necessary, and is in addition to any other remedies available to us under these Terms.

All disputes must be handled individually. You agree not to participate in any class or representative action.

Both parties waive the right to a jury trial.

You may opt out of this arbitration agreement by submitting written notice within thirty (30) days of accepting these Terms.

Nothing in this section limits either party’s ability to seek injunctive or equitable relief in court, especially for matters involving intellectual property or unauthorized use.

If any part of this section is found invalid or unenforceable, the remaining provisions will remain in effect. However, if the class action waiver is unenforceable, this entire section will be void.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be directed to us at info@venhair.com.

Business Information:

  • Trading Name: Ven Hair

  • Email: info@venhair.com

  • Business Address: Velvas Time Inc, 4840 Maidu Reno, Nevada, 89523

  • Phone: (989) 800-8616